FAQ
Common questions before you send a request.
Quick answers about using Mersavia, payments, providers, replies,
and changes.
Is Mersavia free to use?
Yes. You can send a request for free. Mersavia helps you find
suitable local options before you decide what to book.
How do I pay for a service?
You do not pay until the service details are confirmed. Payment
method depends on the provider, service type, and final booking
details.
How are options checked?
Mersavia checks appropriate local options, practical details,
price, and availability before you choose.
How do you reply?
We'll review your request and reply during Egypt daytime hours
by Telegram or email, depending on request details and time
of day.
Can I cancel or change my request?
Yes. You can change your request before confirmation.
Cancellation terms depend on the specific provider, service,
date, and booking arrangement.